Managed IT Services for Businesses in New Bern 

For businesses in New Bern, having reliable IT systems is essential to maintaining smooth operations, securing sensitive data, and staying competitive in today's fast-paced world. At ACS Computer Services, we offer managed IT services tailored for New Bern businesses, delivering proactive solutions that minimize downtime and ensure your technology works seamlessly. Since 1997, we've proudly served Carteret County businesses with customized IT solutions that enable companies to focus on growth without worrying about technical disruptions.

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Common IT Challenges for New Bern Businesses 

Businesses in New Bern face several IT challenges, including managing cybersecurity risks, ensuring compliance with industry regulations, and preventing system downtime. At ACS Computer Services, we offer proactive solutions that help businesses overcome these challenges, enabling them to focus on growth and success. 

Preventing Downtime and System Failures
System downtime can disrupt operations and lead to lost productivity and revenue. Our proactive monitoring and maintenance services prevent system failures by identifying and resolving potential issues before they impact your business.

Protecting Business Data from Cyber Threats
As cyber threats become more advanced, businesses must protect sensitive data from malware, ransomware, and phishing attacks. We provide comprehensive cybersecurity services that secure your data and ensure your systems remain protected from these evolving threats.

Ensuring Compliance with Industry Regulations
Businesses in industries like healthcare, finance, and retail must comply with regulations such as HIPAA, PCI DSS, and FTC guidelines. Our compliance services ensure that your systems meet these regulatory requirements, helping you avoid penalties and protect sensitive information.

Maintaining Data Backup and Disaster Recovery
A system failure or cyberattack can lead to the loss of important business data. We provide secure backup and disaster recovery solutions that ensure your data is always recoverable, helping you maintain business continuity and minimize downtime.

Improving Communication Across Teams and Locations
Effective communication is essential for business success. Our VoIP phone systems offer reliable, cost-effective communication tools that improve collaboration, customer service, and help your team stay connected, no matter where they are.

Why Choose ACS Computer Services for New Bern Managed IT Services? 

Locally Trusted Since 1997: With over 27 years of experience, we understand the specific IT challenges businesses in New Bern face and provide personalized solutions to meet those needs.

24/7 Monitoring and Live Support: We provide round-the-clock system monitoring and live support to ensure your systems are secure, functional, and free from technical disruptions.

Personalized IT Solutions: We customize our IT services to match your business's specific needs, ensuring smooth operations and maximum efficiency.

No Geek Speak: We communicate in straightforward, easy-to-understand language, ensuring that you feel confident in managing your IT systems.

Proactive IT Management: Our managed IT services prevent issues before they arise, helping you avoid downtime, security breaches, and costly repairs.

Frequently Asked Questions (FAQs)

How does ACS Computer Services prevent system downtime? 

We offer 24/7 proactive monitoring and maintenance services to identify and resolve issues before they cause downtime. By keeping your systems running efficiently, we help minimize disruptions and maximize productivity for your business.

How does ACS Computer Services protect my business from cyberattacks? 

Our cybersecurity services include firewalls, encryption, and real-time monitoring to protect your business from malware, ransomware, and data breaches. We ensure your systems are secure and that sensitive data is protected from unauthorized access or malicious attacks.

Can ACS Computer Services help my business meet compliance requirements? 

Yes, we specialize in helping businesses meet regulatory requirements like HIPAA, PCI DSS, and FTC compliance. Our compliance services include risk assessments, secure data management, and regular audits to ensure your systems meet all necessary standards.

What happens if my business experiences a system failure or data breach? 

In the event of a system failure or data breach, our data backup and disaster recovery services ensure that your critical data is securely backed up and quickly recoverable. We work to restore your systems and minimize downtime, allowing your business to resume normal operations as quickly as possible.

How can ACS Computer Services improve communication in my business? 

We provide VoIP phone systems that offer reliable, high-quality communication solutions with features such as voicemail-to-email, call forwarding, and video conferencing. These tools enhance collaboration and help businesses stay connected with clients and team members.

Does ACS Computer Services offer remote support? 

Yes, we offer remote IT support, allowing us to address and resolve issues quickly and efficiently without the need for an on-site visit. Our remote support services ensure that your systems remain operational, and any issues are addressed as soon as they arise.

Here's What Our Clients Are Saying About Our Services:

★★★★★

"Stefan and ACS Were There When We Needed Them Before, During and After"

The single biggest benefit to Bluewater Supply since moving to managed antivirus is knowing that our system is protected, and protection is updated on a constant basis. Having the latest version gives us the confidence to let the system work without concerns. Better than any other IT firm we...

The single biggest benefit to Bluewater Supply since moving to managed antivirus is knowing that our system is protected, and protection is updated on a constant basis. Having the latest version gives us the confidence to let the system work without concerns.

Better than any other IT firm we have worked with is the quick response we receive from ACS. It is one of the best benefits we have. If we call or email with a question, we get a response. If we need hardware set up, their staff is on site.

Don't be on the fence about choosing Stefan as your IT firm. During hurricane Florence Stefan and his staff were available before, during and after the storm. We had to shut the system down before the storm and then bring it on line while the county was restoring power. This was a difficult time for everyone in the county and Stefan and ACS was there every time we called.


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Tripp Nelson

Owner
Bluewater Supply
Morehead City NC

"Peace Of Mind, Exceptional Service, Readily Available"

The single biggest benefit to Primus Contracting since using ACS Computer Services is, I now have Peace of Mind. Better than any IT firm we have used is they make themselves readily available. If you are on the fence about choosing ACS Computer Services, get off the fence, it's not a...

The single biggest benefit to Primus Contracting since using ACS Computer Services is, I now have Peace of Mind. Better than any IT firm we have used is they make themselves readily available. If you are on the fence about choosing ACS Computer Services, get off the fence, it's not a comfortable place to be. ACS provides exceptional service, assists with making sure we are equipped to operate our company efficiently and offers updates to keep us protected from any unwanted cyber-attacks.


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David Thompson

President
Primus Structures
Newport NC

"No More Email Issues"

Since going to Office 365 at the recommendation of ACS, it has been great for training to have everyone on the same version of Office. We look forward to using all of the advantages that Office 365 has to offer. I value being able to speak to a local live person when I have a question or...

Since going to Office 365 at the recommendation of ACS, it has been great for training to have everyone on the same version of Office. We look forward to using all of the advantages that Office 365 has to offer.

I value being able to speak to a local live person when I have a question or concern. ACS is prompt in responding to my questions and concerns. I depend on their expertise and appreciate them considering not only what we need now, but also a plan going forward.

If you want the excellent level of service we have, call Stefan today.


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Christi Wood

Finance Director
Town of Beaufort
Beaufort NC

"Removes the ‘techno-babble’ out of any network difficulty"

ACS's remote support fixes our issues in short order allowing us to continue working. Their expertise in multiple technologies is appealing and effective, they provide rapid resolution to issues. I love the remote support capability allowing them to quickly fix issues, even if they are my...

ACS's remote support fixes our issues in short order allowing us to continue working. Their expertise in multiple technologies is appealing and effective, they provide rapid resolution to issues.

I love the remote support capability allowing them to quickly fix issues, even if they are my mistake, without making me feel bad about it.

With over 18 years of great service, ACS takes care of everything so we can concentrate on our daily business without worrying about the security or operation of our hardware and software.

If you are looking for a company, responsive to change and knowledgeable to provide value for planning technology in any business, call ACS.


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Neil Whitford

Attorney

Kirkman, Whitford, Brady, Berryman & Gordon, P.A.
Morehead City NC

"Best computer service I have used in 30 years, they work so closely with us they feel like fellow employees."

Highly responsive and available. Protecting our computers with managed security solutions keeps our employees productive instead of dealing with viruses. Installing and managing Office 365 increases productivity by having consistent versions of programs used every day. After our dealership was...

Highly responsive and available. Protecting our computers with managed security solutions keeps our employees productive instead of dealing with viruses. Installing and managing Office 365 increases productivity by having consistent versions of programs used every day. After our dealership was flooded out by Hurricane Florence ACS was instrumental in helping us rebuild and get operational in record time. Best computer service I have used in my 30 years in the automotive business.


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Rob Van Doren

Service and Parts Director
Lookout Ford – Morehead City NC

Get in Touch

For businesses in New Bern, reliable IT support is essential for maintaining smooth operations, ensuring data security, and staying compliant with industry regulations. At ACS Computer Services, we provide comprehensive managed IT services designed to meet the unique needs of local businesses. Contact us today to learn more about how we can help optimize your business’s IT systems. 

Contact Info

Address:
4650-A Arendell St.
Morehead City, NC 28557

Phone: 252-557-8968

Email: general@acsit.biz