Managed IT Services for Businesses in Jacksonville 

In today's fast-paced business environment, reliable IT systems are essential for maintaining smooth operations and keeping your business competitive. At ACS Computer Services, we offer managed IT services for businesses in Jacksonville, providing proactive solutions that prevent downtime, secure your data, and ensure smooth operations. With over 27 years of experience serving Carteret County and nearby regions, we are committed to delivering customized IT services that empower your business to thrive.

Schedule A 15-Minute Consultation

 
 
a man and a woman looking at a tablet

Common IT Challenges for Jacksonville Businesses 

Many businesses in Jacksonville face similar IT challenges, such as managing cybersecurity risks, ensuring compliance with industry regulations, and preventing system downtime. At ACS Computer Services, we offer proactive IT solutions that help you overcome these challenges and keep your business running smoothly. 

Preventing Downtime and System Failures
System downtime can lead to lost productivity and revenue. Our proactive IT monitoring and maintenance services identify and resolve issues before they result in costly downtime, ensuring your business operations continue without interruption.

Protecting Business Data from Cyber Threats
As cyberattacks become more sophisticated, businesses need robust cybersecurity measures to protect sensitive data. We provide comprehensive cybersecurity solutions that defend your systems from ransomware, malware, and data breaches, ensuring your data remains secure.

Ensuring Compliance with Industry Regulations
For businesses in industries such as healthcare and finance, maintaining compliance with regulations like HIPAA, PCI DSS, and FTC guidelines is critical. Our compliance services ensure that your systems meet all necessary standards, protecting your business from legal penalties and data breaches.

Maintaining Data Backup and Disaster Recovery
A system failure or cyberattack can result in the loss of essential business data. We offer secure data backup and disaster recovery services to ensure that your critical data is always recoverable, minimizing downtime and allowing your business to resume operations quickly.

Improving Communication Across Teams and Locations
Effective communication is vital for any business. Our VoIP phone systems provide reliable communication tools that enhance collaboration, improve customer service, and keep your team connected, no matter where they are located.

Why Choose ACS Computer Services for Jacksonville Managed IT Services? 

Locally Trusted Since 1997: With over two decades of experience, we understand the IT challenges faced by businesses in Jacksonville, offering personalized solutions that meet those specific needs.

24/7 Monitoring and Live Support: We provide round-the-clock system monitoring and live support, ensuring that your systems are always secure and functional.

Personalized IT Solutions: Our IT services are customized to fit your business's unique requirements, providing seamless integration with your existing operations.

No Geek Speak: We explain complex IT issues in simple, understandable language, ensuring you always know what's happening with your IT systems.

Proactive IT Management: We prevent issues before they occur, minimizing downtime, data breaches, and other costly disruptions.

Frequently Asked Questions (FAQs)

How does ACS Computer Services prevent system downtime? 

We offer 24/7 monitoring and proactive maintenance to identify and resolve potential issues before they lead to downtime. By continuously monitoring your systems, we help minimize disruptions and maximize productivity.

How does ACS Computer Services protect my business from cyberattacks? 

Our cybersecurity services include firewalls, encryption, and real-time monitoring to protect your business from data breaches, malware, and ransomware. We ensure that your systems are secure from evolving cyber threats, keeping your sensitive data safe.

Can ACS Computer Services help my business meet compliance requirements? 

Yes, we specialize in helping businesses meet regulatory requirements such as HIPAA, PCI DSS, and FTC compliance. Our services include risk assessments, secure data management, and regular audits to ensure your systems meet all necessary standards.

What happens if my business experiences a system failure or data breach? 

In the event of a system failure or data breach, our data backup and disaster recovery services ensure that your critical information is securely backed up and quickly recoverable. We work to restore your systems and minimize downtime, allowing your business to resume operations as soon as possible.

How can ACS Computer Services improve communication in my business? 

We provide VoIP phone systems that offer reliable, high-quality communication solutions with features like voicemail-to-email, call forwarding, and video conferencing. These tools enhance collaboration and help businesses stay connected with clients and team members.

Does ACS Computer Services offer remote support? 

Yes, we offer remote IT support, allowing us to resolve issues quickly without needing to visit your site. Our remote support services ensure that your systems remain operational and that problems are addressed as soon as they arise.

Here's What Our Clients Are Saying About Our Services:

★★★★★

"Stefan and ACS Were There When We Needed Them Before, During and After"

The single biggest benefit to Bluewater Supply since moving to managed antivirus is knowing that our system is protected, and protection is updated on a constant basis. Having the latest version gives us the confidence to let the system work without concerns. Better than any other IT firm we...

The single biggest benefit to Bluewater Supply since moving to managed antivirus is knowing that our system is protected, and protection is updated on a constant basis. Having the latest version gives us the confidence to let the system work without concerns.

Better than any other IT firm we have worked with is the quick response we receive from ACS. It is one of the best benefits we have. If we call or email with a question, we get a response. If we need hardware set up, their staff is on site.

Don't be on the fence about choosing Stefan as your IT firm. During hurricane Florence Stefan and his staff were available before, during and after the storm. We had to shut the system down before the storm and then bring it on line while the county was restoring power. This was a difficult time for everyone in the county and Stefan and ACS was there every time we called.


a man in a white shirt

Tripp Nelson

Owner
Bluewater Supply
Morehead City NC

"Peace Of Mind, Exceptional Service, Readily Available"

The single biggest benefit to Primus Contracting since using ACS Computer Services is, I now have Peace of Mind. Better than any IT firm we have used is they make themselves readily available. If you are on the fence about choosing ACS Computer Services, get off the fence, it's not a...

The single biggest benefit to Primus Contracting since using ACS Computer Services is, I now have Peace of Mind. Better than any IT firm we have used is they make themselves readily available. If you are on the fence about choosing ACS Computer Services, get off the fence, it's not a comfortable place to be. ACS provides exceptional service, assists with making sure we are equipped to operate our company efficiently and offers updates to keep us protected from any unwanted cyber-attacks.


a man smiling for the camera

David Thompson

President
Primus Structures
Newport NC

"No More Email Issues"

Since going to Office 365 at the recommendation of ACS, it has been great for training to have everyone on the same version of Office. We look forward to using all of the advantages that Office 365 has to offer. I value being able to speak to a local live person when I have a question or...

Since going to Office 365 at the recommendation of ACS, it has been great for training to have everyone on the same version of Office. We look forward to using all of the advantages that Office 365 has to offer.

I value being able to speak to a local live person when I have a question or concern. ACS is prompt in responding to my questions and concerns. I depend on their expertise and appreciate them considering not only what we need now, but also a plan going forward.

If you want the excellent level of service we have, call Stefan today.


text

Christi Wood

Finance Director
Town of Beaufort
Beaufort NC

"Removes the ‘techno-babble’ out of any network difficulty"

ACS's remote support fixes our issues in short order allowing us to continue working. Their expertise in multiple technologies is appealing and effective, they provide rapid resolution to issues. I love the remote support capability allowing them to quickly fix issues, even if they are my...

ACS's remote support fixes our issues in short order allowing us to continue working. Their expertise in multiple technologies is appealing and effective, they provide rapid resolution to issues.

I love the remote support capability allowing them to quickly fix issues, even if they are my mistake, without making me feel bad about it.

With over 18 years of great service, ACS takes care of everything so we can concentrate on our daily business without worrying about the security or operation of our hardware and software.

If you are looking for a company, responsive to change and knowledgeable to provide value for planning technology in any business, call ACS.


a man in a suit

Neil Whitford

Attorney

Kirkman, Whitford, Brady, Berryman & Gordon, P.A.
Morehead City NC

"Best computer service I have used in 30 years, they work so closely with us they feel like fellow employees."

Highly responsive and available. Protecting our computers with managed security solutions keeps our employees productive instead of dealing with viruses. Installing and managing Office 365 increases productivity by having consistent versions of programs used every day. After our dealership was...

Highly responsive and available. Protecting our computers with managed security solutions keeps our employees productive instead of dealing with viruses. Installing and managing Office 365 increases productivity by having consistent versions of programs used every day. After our dealership was flooded out by Hurricane Florence ACS was instrumental in helping us rebuild and get operational in record time. Best computer service I have used in my 30 years in the automotive business.


logo

Rob Van Doren

Service and Parts Director
Lookout Ford – Morehead City NC

Get in Touch

For businesses in Jacksonville, having reliable IT support is essential for maintaining smooth operations, securing data, and ensuring compliance with industry regulations. At ACS Computer Services, we provide comprehensive managed IT services that are tailored to meet the specific needs of local businesses. Contact us today to learn more about how we can help optimize your business’s IT systems. 

Contact Info

Address:
4650-A Arendell St.
Morehead City, NC 28557

Phone: 252-557-8968

Email: general@acsit.biz