IT Services for Healthcare Practices

In the healthcare industry, reliable IT support is critical to maintaining patient privacy, meeting compliance regulations, and ensuring the smooth operation of medical practices. At ACS Computer Services, we provide IT support tailored specifically for healthcare practices in North Carolina. Since 1997, we have been helping healthcare providers secure their systems, protect patient data, and stay compliant with HIPAA and other regulatory requirements. Our comprehensive IT solutions allow you to focus on patient care while we take care of your technology needs.

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Common IT Challenges for Healthcare Practices in North Carolina 

Healthcare providers face unique challenges when it comes to managing IT infrastructure and protecting patient data. At ACS Computer Services, we help healthcare practices address these challenges with solutions that enhance security, improve efficiency, and ensure compliance. 

HIPAA Compliance and Patient Data Security: Healthcare practices are required to comply with HIPAA regulations, which demand strict security measures to protect patient data. Our services include data encryption, access controls, and continuous monitoring to ensure that your systems meet HIPAA's security requirements.

Avoiding Downtime in Critical Systems: System downtime can be costly for healthcare providers, especially if it prevents access to patient records or critical systems. Our proactive monitoring and maintenance services help minimize downtime and keep your practice running smoothly, even during peak times.

Data Backup and Disaster Recovery: A data breach or system failure can have severe consequences for healthcare practices. We provide automated backup and disaster recovery solutions that ensure your patient records and operational systems are securely backed up and recoverable in case of an emergency.

Compliance with Healthcare Regulations: Staying compliant with healthcare regulations such as HIPAA and PCI DSS can be challenging for medical practices. Our compliance services help ensure that your practice meets all necessary regulations, reducing the risk of fines and data breaches.

Secure Remote Access for Healthcare Staff: Many healthcare professionals need to access patient records and practice systems remotely. Our secure remote access solutions allow your team to work from anywhere while maintaining full compliance with data security standards.

Why Choose ACS Computer Services for IT Support in Healthcare? 

Locally Trusted Since 1997: With over 27 years of experience, we understand the unique IT needs of healthcare practices in North Carolina.

24/7 Monitoring and Live Support: We offer around-the-clock monitoring and support, ensuring that your systems remain functional and secure at all times.

HIPAA-Focused IT Solutions: We provide specialized IT support that ensures your practice complies with HIPAA and other healthcare regulations, safeguarding sensitive patient data.

Personalized Service: We tailor our IT services to fit your practice's specific needs, becoming an integral part of your healthcare team.

No Geek Speak: We explain technical issues in plain language, empowering you to make informed decisions about your IT without confusion.

Frequently Asked Questions (FAQs)

How does ACS Computer Services help healthcare practices maintain HIPAA compliance?

We provide comprehensive HIPAA compliance services, including data encryption, secure storage solutions, and real-time monitoring. We ensure that your systems are fully compliant with HIPAA regulations, protecting sensitive patient information from unauthorized access or breaches.

What happens if my practice experiences a system failure or data breach?

In the event of a system failure or data breach, ACS Computer Services provides rapid disaster recovery solutions to minimize downtime. Our automated backup solutions ensure that your patient data is securely stored and recoverable, allowing your practice to get back online quickly.

Can ACS Computer Services provide secure remote access for healthcare staff? 

Yes, we offer secure remote desktop solutions that allow healthcare professionals to access patient data and practice systems from anywhere. Our solutions are designed to maintain full security and compliance with HIPAA and other data protection regulations.

How does ACS Computer Services help prevent downtime for healthcare practices?

We provide proactive monitoring and regular maintenance to identify and resolve potential IT issues before they lead to system downtime. Our 24/7 monitoring ensures that your systems are always running smoothly, allowing your practice to operate without interruptions.

What is included in your HIPAA compliance services?

Our HIPAA compliance services include secure data encryption, access control, regular risk assessments, and employee training. We ensure that your practice complies with all HIPAA regulations, protecting patient data and reducing the risk of fines and breaches.

Can ACS Computer Services improve communication for my healthcare practice? 

Yes, we offer VoIP phone systems that provide reliable, high-quality communication for healthcare practices. Features like voicemail-to-email, call forwarding, and video conferencing help your practice stay connected with patients and staff.

Here's What Our Clients Are Saying About Our Services:

★★★★★

"Stefan and ACS Were There When We Needed Them Before, During and After"

The single biggest benefit to Bluewater Supply since moving to managed antivirus is knowing that our system is protected, and protection is updated on a constant basis. Having the latest version gives us the confidence to let the system work without concerns. Better than any other IT firm we...

The single biggest benefit to Bluewater Supply since moving to managed antivirus is knowing that our system is protected, and protection is updated on a constant basis. Having the latest version gives us the confidence to let the system work without concerns.

Better than any other IT firm we have worked with is the quick response we receive from ACS. It is one of the best benefits we have. If we call or email with a question, we get a response. If we need hardware set up, their staff is on site.

Don't be on the fence about choosing Stefan as your IT firm. During hurricane Florence Stefan and his staff were available before, during and after the storm. We had to shut the system down before the storm and then bring it on line while the county was restoring power. This was a difficult time for everyone in the county and Stefan and ACS was there every time we called.


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Tripp Nelson

Owner
Bluewater Supply
Morehead City NC

"Peace Of Mind, Exceptional Service, Readily Available"

The single biggest benefit to Primus Contracting since using ACS Computer Services is, I now have Peace of Mind. Better than any IT firm we have used is they make themselves readily available. If you are on the fence about choosing ACS Computer Services, get off the fence, it's not a...

The single biggest benefit to Primus Contracting since using ACS Computer Services is, I now have Peace of Mind. Better than any IT firm we have used is they make themselves readily available. If you are on the fence about choosing ACS Computer Services, get off the fence, it's not a comfortable place to be. ACS provides exceptional service, assists with making sure we are equipped to operate our company efficiently and offers updates to keep us protected from any unwanted cyber-attacks.


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David Thompson

President
Primus Structures
Newport NC

"No More Email Issues"

Since going to Office 365 at the recommendation of ACS, it has been great for training to have everyone on the same version of Office. We look forward to using all of the advantages that Office 365 has to offer. I value being able to speak to a local live person when I have a question or...

Since going to Office 365 at the recommendation of ACS, it has been great for training to have everyone on the same version of Office. We look forward to using all of the advantages that Office 365 has to offer.

I value being able to speak to a local live person when I have a question or concern. ACS is prompt in responding to my questions and concerns. I depend on their expertise and appreciate them considering not only what we need now, but also a plan going forward.

If you want the excellent level of service we have, call Stefan today.


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Christi Wood

Finance Director
Town of Beaufort
Beaufort NC

"Removes the ‘techno-babble’ out of any network difficulty"

ACS's remote support fixes our issues in short order allowing us to continue working. Their expertise in multiple technologies is appealing and effective, they provide rapid resolution to issues. I love the remote support capability allowing them to quickly fix issues, even if they are my...

ACS's remote support fixes our issues in short order allowing us to continue working. Their expertise in multiple technologies is appealing and effective, they provide rapid resolution to issues.

I love the remote support capability allowing them to quickly fix issues, even if they are my mistake, without making me feel bad about it.

With over 18 years of great service, ACS takes care of everything so we can concentrate on our daily business without worrying about the security or operation of our hardware and software.

If you are looking for a company, responsive to change and knowledgeable to provide value for planning technology in any business, call ACS.


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Neil Whitford

Attorney

Kirkman, Whitford, Brady, Berryman & Gordon, P.A.
Morehead City NC

"Best computer service I have used in 30 years, they work so closely with us they feel like fellow employees."

Highly responsive and available. Protecting our computers with managed security solutions keeps our employees productive instead of dealing with viruses. Installing and managing Office 365 increases productivity by having consistent versions of programs used every day. After our dealership was...

Highly responsive and available. Protecting our computers with managed security solutions keeps our employees productive instead of dealing with viruses. Installing and managing Office 365 increases productivity by having consistent versions of programs used every day. After our dealership was flooded out by Hurricane Florence ACS was instrumental in helping us rebuild and get operational in record time. Best computer service I have used in my 30 years in the automotive business.


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Rob Van Doren

Service and Parts Director
Lookout Ford – Morehead City NC

Get in Touch

For healthcare practices in North Carolina, having reliable IT support is essential for ensuring patient data security, maintaining compliance, and running a successful operation. At ACS Computer Services, we provide tailored IT solutions to meet the specific needs of healthcare providers. Contact us today to learn how we can help optimize your practice’s IT infrastructure. 

Contact Info

Address:
4650-A Arendell St.
Morehead City, NC 28557

Phone: 252-557-8968

Email: general@acsit.biz