IT Services for Dental Practices

Dental practices face unique IT challenges, from safeguarding patient data to maintaining compliance with healthcare regulations like HIPAA. At ACS Computer Services, we specialize in providing IT support tailored for dental practices in North Carolina. Since 1997, we've been the trusted IT partner for healthcare providers, offering solutions that protect sensitive data, ensure compliance, and keep your systems running smoothly. Our IT services allow you to focus on delivering top-quality dental care while we manage the technology.

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Common IT Challenges for Dental Practices in North Carolina 

Dental practices face several challenges when it comes to managing IT infrastructure, including data security, regulatory compliance, and ensuring system reliability. At ACS Computer Services, we provide IT solutions that help dental practices overcome these challenges and focus on delivering excellent patient care. 

Protecting Patient Data and Meeting HIPAA Requirements: Dental practices handle highly sensitive patient information, which must be protected to comply with HIPAA regulations. Our cybersecurity and HIPAA compliance services ensure that your data is encrypted, securely stored, and accessible only by authorized personnel.

Avoiding Downtime and System Failures: Unplanned downtime can significantly impact your dental practice, leading to appointment cancellations and lost revenue. Our proactive monitoring and maintenance services help prevent system failures, ensuring that your practice remains operational at all times.

Data Backup and Recovery: In the event of a system failure or cyberattack, losing access to patient records can be disastrous. Our data backup and disaster recovery solutions ensure that all your important data is securely backed up and recoverable, minimizing downtime and ensuring continuity of care.

Maintaining Compliance with Healthcare Regulations: Dental practices are subject to numerous regulations beyond HIPAA, including PCI DSS for payment security and FTC guidelines for consumer data protection. We help ensure that your practice meets all relevant regulatory requirements, reducing the risk of non-compliance fines and data breaches.

Remote Access for Dental Professionals: With more dental professionals working remotely, having secure access to patient data and practice systems is essential. Our secure remote desktop solutions allow you to access practice systems from anywhere while maintaining full security and compliance.

Why Choose ACS Computer Services for IT Support for Dental Practices? 

Locally Trusted Since 1997: With over 27 years of experience, we understand the IT needs of dental practices across North Carolina and deliver customized solutions to meet those needs.

24/7 Monitoring and Live Support: Our dedicated team provides round-the-clock system monitoring and live support to resolve any issues quickly and ensure your dental practice runs smoothly.

HIPAA-Focused IT Solutions: We provide IT solutions that ensure your practice complies with HIPAA and other healthcare regulations, keeping your patients' sensitive information secure.

Personalized IT Services: We tailor our IT support to fit the specific needs of your dental practice, working as an extension of your team to ensure seamless operations.

No Geek Speak: We communicate in terms you understand, making IT simple and empowering you to feel confident about the technology supporting your practice.

Frequently Asked Questions (FAQs)

How does ACS Computer Services help dental practices meet HIPAA compliance? 

We offer comprehensive HIPAA compliance services, including encryption, secure data storage, and continuous monitoring to protect patient information. Our solutions ensure that your dental practice meets all HIPAA requirements and reduces the risk of data breaches or fines.

What happens if my dental practice experiences a system failure? 

In the event of a system failure, ACS Computer Services provides rapid disaster recovery solutions to minimize downtime. Our secure backup solutions ensure that all your critical patient data is safely stored and quickly recoverable, allowing your practice to get back online with minimal disruption.

Can ACS Computer Services provide secure remote access for my dental staff? 

Yes, we offer secure remote desktop solutions that allow dentists and staff to access practice systems and patient data from any location. Our solutions ensure that your remote access remains secure and compliant with HIPAA and other data protection regulations.

How does ACS Computer Services help prevent downtime at my dental practice? 

We provide proactive IT monitoring and regular maintenance to identify and resolve potential issues before they lead to system failures. Our 24/7 monitoring ensures that your practice remains operational and minimizes downtime, allowing you to focus on patient care.

What cybersecurity measures do you provide to protect my dental practice? 

We offer a range of cybersecurity solutions, including firewalls, encryption, real-time monitoring, and malware protection. These measures help prevent unauthorized access to your systems, protect sensitive patient data, and ensure compliance with healthcare regulations.

Can ACS Computer Services improve communication at my dental practice? 

Yes, we provide VoIP phone systems that offer reliable, high-quality communication solutions for dental practices. Our VoIP systems come with advanced features like voicemail-to-email, call forwarding, and video conferencing, helping you stay connected with patients and staff.

Here's What Our Clients Are Saying About Our Services:

★★★★★

"Stefan and ACS Were There When We Needed Them Before, During and After"

The single biggest benefit to Bluewater Supply since moving to managed antivirus is knowing that our system is protected, and protection is updated on a constant basis. Having the latest version gives us the confidence to let the system work without concerns. Better than any other IT firm we...

The single biggest benefit to Bluewater Supply since moving to managed antivirus is knowing that our system is protected, and protection is updated on a constant basis. Having the latest version gives us the confidence to let the system work without concerns.

Better than any other IT firm we have worked with is the quick response we receive from ACS. It is one of the best benefits we have. If we call or email with a question, we get a response. If we need hardware set up, their staff is on site.

Don't be on the fence about choosing Stefan as your IT firm. During hurricane Florence Stefan and his staff were available before, during and after the storm. We had to shut the system down before the storm and then bring it on line while the county was restoring power. This was a difficult time for everyone in the county and Stefan and ACS was there every time we called.


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Tripp Nelson

Owner
Bluewater Supply
Morehead City NC

"Peace Of Mind, Exceptional Service, Readily Available"

The single biggest benefit to Primus Contracting since using ACS Computer Services is, I now have Peace of Mind. Better than any IT firm we have used is they make themselves readily available. If you are on the fence about choosing ACS Computer Services, get off the fence, it's not a...

The single biggest benefit to Primus Contracting since using ACS Computer Services is, I now have Peace of Mind. Better than any IT firm we have used is they make themselves readily available. If you are on the fence about choosing ACS Computer Services, get off the fence, it's not a comfortable place to be. ACS provides exceptional service, assists with making sure we are equipped to operate our company efficiently and offers updates to keep us protected from any unwanted cyber-attacks.


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David Thompson

President
Primus Structures
Newport NC

"No More Email Issues"

Since going to Office 365 at the recommendation of ACS, it has been great for training to have everyone on the same version of Office. We look forward to using all of the advantages that Office 365 has to offer. I value being able to speak to a local live person when I have a question or...

Since going to Office 365 at the recommendation of ACS, it has been great for training to have everyone on the same version of Office. We look forward to using all of the advantages that Office 365 has to offer.

I value being able to speak to a local live person when I have a question or concern. ACS is prompt in responding to my questions and concerns. I depend on their expertise and appreciate them considering not only what we need now, but also a plan going forward.

If you want the excellent level of service we have, call Stefan today.


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Christi Wood

Finance Director
Town of Beaufort
Beaufort NC

"Removes the ‘techno-babble’ out of any network difficulty"

ACS's remote support fixes our issues in short order allowing us to continue working. Their expertise in multiple technologies is appealing and effective, they provide rapid resolution to issues. I love the remote support capability allowing them to quickly fix issues, even if they are my...

ACS's remote support fixes our issues in short order allowing us to continue working. Their expertise in multiple technologies is appealing and effective, they provide rapid resolution to issues.

I love the remote support capability allowing them to quickly fix issues, even if they are my mistake, without making me feel bad about it.

With over 18 years of great service, ACS takes care of everything so we can concentrate on our daily business without worrying about the security or operation of our hardware and software.

If you are looking for a company, responsive to change and knowledgeable to provide value for planning technology in any business, call ACS.


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Neil Whitford

Attorney

Kirkman, Whitford, Brady, Berryman & Gordon, P.A.
Morehead City NC

"Best computer service I have used in 30 years, they work so closely with us they feel like fellow employees."

Highly responsive and available. Protecting our computers with managed security solutions keeps our employees productive instead of dealing with viruses. Installing and managing Office 365 increases productivity by having consistent versions of programs used every day. After our dealership was...

Highly responsive and available. Protecting our computers with managed security solutions keeps our employees productive instead of dealing with viruses. Installing and managing Office 365 increases productivity by having consistent versions of programs used every day. After our dealership was flooded out by Hurricane Florence ACS was instrumental in helping us rebuild and get operational in record time. Best computer service I have used in my 30 years in the automotive business.


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Rob Van Doren

Service and Parts Director
Lookout Ford – Morehead City NC

Get in Touch

For dental practices in North Carolina, reliable IT support is essential for ensuring patient data security, meeting compliance requirements, and maintaining efficient operations. At ACS Computer Services, we provide tailored IT solutions to meet the unique needs of dental practices. Contact us today to learn more about how we can help optimize your practice’s IT systems. 

Contact Info

Address:
4650-A Arendell St.
Morehead City, NC 28557

Phone: 252-557-8968

Email: general@acsit.biz